1. Introduction
Softaze is committed to providing a safe, secure, and respectful environment for all users. This Abuse Policy outlines the types of behavior and content that are prohibited on our platform and the actions we may take in response to violations.
2. Prohibited Activities
Users of Softaze must not engage in the following activities:
Harassment: Any form of harassment, bullying, or abuse directed towards other users.
Hate Speech: Content that promotes hatred, discrimination, or violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other characteristics.
Spam and Phishing: Unsolicited messages, advertisements, or fraudulent schemes designed to deceive users.
Malware and Hacking: Distribution of malicious software, viruses, or attempts to gain unauthorized access to other users' accounts or systems.
Infringement of Intellectual Property: Posting content that violates copyright, trademark, or other intellectual property rights.
Illegal Activities: Any activity that violates local, national, or international laws.
3. Reporting Abuse
If you encounter content or behavior that violates this policy, please report it to us at abuse@softaze.com. Include the following information:
A description of the abusive content or behavior
The username or account involved
Any relevant supporting evidence, such as screenshots or URLs
4. Enforcement Actions
We take violations of this Abuse Policy seriously. Depending on the severity of the violation, we may take the following actions:
Issue warnings or temporary account suspensions
Permanently disable or terminate accounts
Report illegal activities to the appropriate authorities
5. Appeals
If your account has been suspended or terminated and you believe it was done in error, you may appeal the decision by contacting us at support@softaze.com. Include your account details and an explanation of why you believe the decision was incorrect.
6. Changes to the Abuse Policy
We reserve the right to update or change this Abuse Policy at any time. Any changes will be posted on our website, and the updated policy will be effective as of the date of posting.
7. Contact Information
If you have any questions or concerns about this Abuse Policy, please contact us at:
Software Solutions,
A unit of Orient Web Technologies,
support@softaze.com